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3.7 | 92 Reviews

28 cu. ft. Food Showcase 4-Door Flex™ Refrigerator with FlexZone™ in Stainless Steel

Samsung RF28K9380SR

Available in 2 Color(s)

Features

  • Our FlexZone™ technology lets you adjust from refrigerator to freezer, while the Food Showcase feature provides easy access to on-the-go items.

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 71.875"
  • Depth: 34.25"
  • Energy Star Rated: Yes
  • Refrigerator Size: 28 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: No
  • WiFi Connected: No

See More

 
Image Feature

Food Showcase

An outer door provides quick and easy access to on-the-go items.

Image Feature

FlexZone™

Convert from freezer to refrigerator for flexibility that fits your needs.

Image Feature

Adjustable shelves

Adjustable shelves go from standard to slide-in or flip-up to store bottles and other tall items with ease.

Image Feature

Triple Cooling

Three cooling systems keep food fresher, longer.

Image Feature

Fingerprint resistant finish

Helps reduce smudges for an everyday great appearance

Image Feature

External water and ice dispenser

An external dispenser offers fresh, filtered water and ice.

Image Feature

Ice Master

A space-saving design keeps drinks cold with lots of ice.

Image Feature

ENERGY STAR ® Certified

ENERGY STAR ® certified products meet strict energy efficiency specifications set by the government. This Samsung refrigerator not only meets ENERGY STAR ® requirements, it exceeds them.

Food Showcase An outer door provides quick and easy access to on-the-go items.

FlexZone™ Convert from freezer to refrigerator for flexibility that fits your needs.

Adjustable shelves Adjustable shelves go from standard to slide-in or flip-up to store bottles and other tall items with ease.

Triple Cooling Three cooling systems keep food fresher, longer.

Fingerprint resistant finish Helps reduce smudges for an everyday great appearance

External water and ice dispenser An external dispenser offers fresh, filtered water and ice.

Ice Master A space-saving design keeps drinks cold with lots of ice.

ENERGY STAR ® Certified ENERGY STAR ® certified products meet strict energy efficiency specifications set by the government. This Samsung refrigerator not only meets ENERGY STAR ® requirements, it exceeds them.

Features

  • Our FlexZone™ technology lets you adjust from refrigerator to freezer, while the Food Showcase feature provides easy access to on-the-go items.
Key Features
Food Showcase Yes
Ice Maker Yes
FlexZone™ Yes
Wi-Fi Connectivity Yes
Standard Features
External Filtered Water and Ice Dispenser Yes
High-Efficiency LED Lighting Yes
Cooling System Triple Cooling
Surround Air Flow Yes
Power Freeze and Power Cool Options Yes
Humidity Controlled Crispers 2
Tempered Glass Spill Proof Shelves 5
2-Minute Door Alarm Yes
Contour Doors w/ Smooth Finish Yes
CoolTight Door Yes
Display Color Ice Blue
Filter Indicator Yes
Water Filter HAF-CIN
Refrigerant R134a
Wi-Fi Connectivity Yes
Adjustable Shelves Yes
Refrigerator Design
Color Fingerprint Resistant Stainless Steel
Refrigerator Features
Gallon Bins 1
Total Bins 3
Slide-In Shelf Yes
Wine Rack Yes
Showcase Door Yes
FlexZone™
Total Capacity (cu. ft.) 5.75 cu. ft.
Shelf 1
Drawers 2
Temperature Zones 4
Freezer Features
Drawer Divider 2
Cubed and Crushed Ice Cubed/Crushed
Icemaker Yes
Interior Light High Efficiency LED
Shelves 1
Power
ENERGY STAR® Certified Yes
Capacity
Freezer Capacity 5.75 cu. ft.
Dimensions
Product Dimensions with Hinges, Handles and Door 35 3/4" W x 71 7/8" H x 34 1/4" D
Product Dimensions without Hinges and Door 35 3/4" W x 70 3/4" H x 29 3/8" D
Product Dimensions with Door without Handles 35 3/4" W x 71 7/8" H x 34 1/4" D
Product Dimensions with Doors Open 35 3/4" W x 71 7/8" H x 49.0" D
Shipping Dimensions 38 5/16" W x 78" H x 36 1/4" D
Net Depth with Door Handle 34 1/4
Net Height without Hinge 70 3/4
Warranty
1 Year Parts and Labor
5 Years Parts and Labor on sealed Refrigeration system only* *Compressor, evaporator, condenser, drier, connecting tubing
10 Years Parts on Digital Inverter Compressor

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 71.875"
  • Depth: 34.25"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 28 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: No

Samsung Buy More Save More Delivery and Installation Rebate

Offer Expires: 8/1/2020 to 9/30/2020 Must be postmarked by: 11/30/2020

Enjoy exclusive rebate savings with purchase of qualifying Samsung Appliances. Rebate form must be postmarked by 11/30/2020.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.7 out of 5

65% of reviewers recommend this product.

5 Stars

Easy access

Hall family 8/5/2020

bought it last month couldn't be happier. Love the flex zone
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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Value

 
5 Stars

5 door model is great one for every one

SriniGrandhi 8/3/2020

4 individual doors , 1 french door for quick access and one section to swap between freezer and refrigerator is a great model every one has to look at.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

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Value

 
5 Stars

FlexZone is very handy

TSaw 8/3/2020

I've had it over a year and the performance is superb. Cranks out the ice. The FlexZone is very useful.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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Value

 
4 Stars

Generally a nice fridge

Naantz 8/3/2020

I am very satisfied with the fridge except for the ice maker. It frosts up very easily and stops making ice. This happened less than 6 months after buying the fridge. Huge disappointment. Would actually avoid buying this fridge for that reason alone.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

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Value

 
5 Stars

Excellent

Mchid 8/3/2020

I bought this 5 months ago and I love the design, features included. The dual type freezer is convenient and gives more space to put the stuff.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

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Value

 
3 Stars

Great design

Tempust 8/3/2020

I brought this over two years ago and my biggest disappointment was the ice maker which constantly clogged and took more time than I cared to clean
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

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Value

 
5 Stars

The Flex lets you have it your way!

SuefromVA 8/3/2020

I bought my first Flex for our basement kitchen in 2017....and loved the fact that we could set it for maximum freezer capability, while using the fridge to keep extra milk, eggs and salads. When our main refrigerator died, we bought another flex. And the combo of the two has helped us to have enough on hand to cover us from store shortages.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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Performance

 

Value

 
5 Stars

great design

kkim 8/3/2020

bought this fridge, and have been happy with it ever since. functions well, great design. flex section is great.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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Value

 
5 Stars

5 stars for style and performance

Marti 8/3/2020

We've had our new refrigerator for about 2 weeks and we absolutely love it. Love the flexibility with the flex door. It can be a refrigerator. wine cooler (comes with removable rack) or freezer. We have what's called a showcase door ( door in a door) and 2 of the compartments pull out for easy access. We are very pleased with our decision.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Happy Momma

Kitty 8/3/2020

Bought this for our brand new home. We love, love it. Love the fact that the bottom right side can be a refrigerator or a freezer depending on our needs. We love the fact that it has a fingerprint resistant coating. With grand babies it is a must. Will continue to purchase Samsung appliances. The quality can't be beat!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Samsung 4 door frig/freezer

Tinker er 8/3/2020

We love the four doors and especially the drawers in the freezer area instead of a big bin to search through. The four drawers are now labeled for contents. The right side door has the easy access door that opens for a few frequently used items like milk and butter. We did add a "meat" drawer under the ice maker for cheese and such.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

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Value

 
5 Stars

Very elegant and good storage facilities

Gr8shop 8/3/2020

I bought my refrigerator 4 years ago n I love it.it has great storage facilities.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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Value

 
4 Stars

Good features

DKOC2000 8/3/2020

I like features like flexzone, generally I like the refrigerator, but I have one complaint about the icemaker. It freezes up and the ice always gets frozen where the icemaker flips over the ice into the bin and then I have to take out the bin and ice pick all the frozen ice off of the icemaker
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Great refrigerator

samsc84 8/3/2020

We bought this new refrigerator 6 months ago when we moved into our new home. Delivery and installation are great. It has enough space and versatility of flex freezer which we really like. Only issue that I noticed is the ice maker never makes the ice cubes properly, they are mostly crushed ice . We have very limited usage of ice in our home, so that's not a dealbreaker for us
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Perfect for our needs

Mike 8/3/2020

I have owned this refrigerator since 2017 and have had zero problems. I'm glad we opted for the small right top showcase door that we use constantly for quick access to frequently used items. I also like the option of using the bottom right door as a freezer when needed. Its a well designed, user friendly refrigerator that I can highly recommend. My only negative I can think of is the ice cubes are smaller than most other brands.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Love the quick return on Icemaker Love IT!!!

Anita 8/3/2020

Excellent Service and technicians are very knowledgeable
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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Value

 
5 Stars

Great Flexibility.

Nishjain 8/3/2020

I really like the flexibility to convert one quarter of the storage space from freezer to regular refrigerator. We don't keep much frozen stuff and wanted more refrigerator space and this model worked out for us. The product has been performing well since we bought it. No issues at all.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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Value

 
5 Stars

Awesome fridge

KKang 8/3/2020

So happy we got this fridge. Easy access door, flex zone - really great
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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Performance

 

Value

 
5 Stars

Great

zaki 7/28/2020

Great refrigerator, excellent finish and best price
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Dead after 28 months

ASHUTOSH SHARMA 7/25/2020

Worked fine for first 2 years and 3 months then major issues. Freezer or freezer and Flex Zone are not cooling. Samsung chat support is not good - only chat bot and if you get handle of human being - they provide very basic support. I reset circuit breaker 4 times in 8 days to fix it. If you call Samsung via phone - there is a wait time of more than 90 minutes and no option for a call back. Reached out to twitter support also but no help. Samsung support is created in such a way that customers end up calling in-person technician which is unreasonably expensive - $80 trip charges plus $80 labor plus parts. Fortunately I bought it from Costco using Costco Visa card. This gave me two years full warranty from Samsung and two extra years from Costco Visa credit card. My fridge temperature is currently 43 F and freezer is 66. Everything in Freezer is getting hot - everything got spoiled. Using Flex Zone - i tried to create another freezer zone - it didn't worked out. And it's not user interface issue - inside temperature is high. I tried to decrease it to -2F and -6F or 0F and waited for more than 7 hours - freezer temperature is not going below 46F - it goes from 46F to 66F. There is no long duration door open, no vents closed(fridge is lightly packed), no black rubber loose or anything like that. Wifi Smartthings app never connected to this. Finally after a wait of 7 days, technician came in. Did some diagnostic and told us that refrigerator is dead. They will come and fill some gas etc...and test it out. Couldn't provided any date when they will be back. We are asked to buy a backup refrigerator. Temperature of freezer is more than 76F and fridge is also not working. There were some water leaks.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Extremely frustrating ice maker

Caudettebauman 7/13/2020

i love the idea of flex fridge/freezer and we regularly use that innovative feature. however as others have mentioned the ice make constantly freezes over. i have even tried several online hacks to seal it better but have had no luck. we actually are now forced to use one of the freezes to hold bagged ice since we cannot retrieve via ice maker. very disappointed in quality for samsung product
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

User manual not that friendly for seniors

ToomR8r 7/10/2020

not a senior-friendly user manual. a things to do initially type of booklet would help. took off 1 star for this.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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Value

 
1 Stars

Nothing but trouble with the icemaker

Tkwi 6/29/2020

the refrerator space is great, but we have had nothing but trouble with the icemaker. it drips water when the refrigerator door is open. you get about 1/4 cup of water along with every cup of ice you try to get. about once a month the ice builds up in the icemaker so no ice can be made or dispensed. you have to "defrost" and clear out all the ice clumps then reset the icemaker. the icemaker auger is plastic so it tends to seize up up when the ice clumps. the icemaker bin has cracked and we have had to replace it. we owned it just under 2 years when the trouble started, but at the time we thought it was a one time thing. unfortunately, after the 2 year mark it has happened many more times. it is an expensive refrigerator so we have dealt with the ice maker issues. wouldn't buy again!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Overall good refrigerator, but not great

PhantomStar 6/5/2020

once week the ice tray will have to be removed so build up ice can be removed from the back of the ice tray. build up causes the crushed ice to stop functioning. samsung needs redesign/replace.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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Value

 
1 Stars

Unbelievably Awful

Unhappy Owner 4/27/2020

ice maker freezes up every 4 to 6 weeks. having to replace compressor, board, refrigerant for 2nd time in one month; refrigerator is 3.5 years old. repairs take a week w/70% success rate.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great features

Bana 4/14/2020

I bought Four months ago and I am happy to have it
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Great out the box

4 door cube 4/13/2020

I bought this refrigerator thinking I was getting a deal. I did get a deal but it states finger print resistant. Not the case. Fingerprints every where. Constantly cleaning the outside of it. I love the refrigerator though.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Ice Maker Stinks!!

DukeZ 4/3/2020

ice maker continually freezes up and even when you call you get no assistance. now i have an ice maker that is frozen shut and no ice. so i am buying ice! some messed up design!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Love this Refrigerator

Commodore_007 3/26/2020

First of all, it is a showpiece in our kitchen. Distinctive and modern. I really like the glass shelves - easy to clean. The lower right corner can be used as either a refrig or freezer at the touch of a button. Some of the features that make this a great refrigerator are: a flip up shelf, a half slider shelf, ice dispenser for large cups and French-doors for large items.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Great flexibility - very large

Noah 3/24/2020

This is a great fridge, it offers great functionality, easy to use, lots and lots of interior space and is very attractive in the kitchen. Note the large size and be fully aware that the height of the front section is larger than a normal fridge, make sure it fits!
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

Nightmare of Refrigerator

Madelii 3/23/2020

had this refrigerator for 2 years #1 they replaced the ice maker #2 freezer broke, food ruined. #3 fridge doesn't cool, once again our food is ruined, we've lost hundreds of dollars on our food.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Terrible fridge because of the ice maker

Abbs 1/23/2020

terrible ice maker. must be defrosted at least once a month to work properly. extremely disappointing.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Insanely poor quality

Vesa 1/13/2020

this fridge just keeps breaking down over and over again. during first 1.5 years we had 3 coolant leaks. we finally got a new unit and it has had its door sensor break twice already in a year.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Freezer Problems

Kevin 1/2/2020

little over 2year so far, problems on freezer and door seal tear out very disappoint.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Terrible Quality

Upset Customer 12/7/2019

not happy at all. the ice maker has failed twice, the temperature sensor broke, water all over the place, spoiled food, and more than $1000 in repairs.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Worst refrigerator ever

Aaron 11/6/2019

for how expensive it cost the whole unit brokedown after less than two year. the warrantee only cover 12 months. first the ice maker always got clogged up and the whole fridge stopped working.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Bad quality , Frustated - RF28K9380SG

Vishal 11/4/2019

we loved samsung for innovation and technology until now. it's been 10 days we are without a fridge. we bought this fridge almost 2.5 yrs ago, experiencing issues with compressor and icemaker now.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great Fridge

charles Yotcoski 10/16/2019

great refrigerator, would recommend to anyone. keeps food soooo cold
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

I want to dump it in the river

Mike W 9/13/2019

the ice maker is a big piece of junk. it ices up every couple months. although we had it serviced, it is now out of warranty and they wont do anything. terrible product, terrible company.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Ice maker and water filter constantly get stuck

HeavySnarker 9/7/2019

the fridge itself is good, but the extra features cause problems. the ice maker gets stuck twice a year, and it's very hard to open. the water filter is also hard to open to replace.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

We love this configuration

DallasTex 9/1/2019

compartmentalized storage in the freezer section makes it a lot easier to organize - and retrieve what we want. the 5howcase door makes it easy to access things frequently used.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
2 Stars

Don't get this if you like ice

Iceless in Arizona 7/27/2019

soon after the warranty expired, ice would start to accumulate and i'd have to chip it off every couple of weeks. now the ice bin is frozen and it can't be removed and it no longer makes ice.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
3 Stars

Love the fridge hate the Icemaker

Luvnlif 7/24/2019

i love this fridge! the problem is the ice maker. it's 2 yrs old. it drips, freezes up & have had to use a hairdryer to get it thawed, fan makes noises. then it will stop making ice for a day or so.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Amazing Fridge

pradd20 7/16/2019

love the size. flexibility of fridge or freezer slick look and no finger prints. i would def recommend this product.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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Value

 
2 Stars

lovely but has its issues

foodie gal 7/2/2019

refrigerator section works well. freezer doesn't always cool to temperature. we've also had issues with the ice maker. it drips in the refrigerator and on outside. fingerprints are also an issue
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

Had Really Bad Experience

RV1008 7/1/2019

the technician came and told us that the fridge is blowing cold air and is still working fine (although our food was smelling bad), but agreed that the freezer is not working.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Ice Maker

EstaG 6/3/2019

bought this refrigerator in 2016. ice maker has been replaced 4 times. it is also not covered under the lemon law. very dissatisfied
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Ice maker sucks.

Samuel232 5/4/2019

Purchased 7 months ago and ice make has been trouble from beginning. Finally it quit. Purchased onsite warranty etc. Samsung says no service in my area.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Refer is big and good but the ice maker is Bad

GregTuck 4/17/2019

We bought this in July 2016. It is a good refrigerator and very versatile. We have had the Ice Maker repaired or replaced 3 times. It still quits working once a week.I have to defrost it and reset the circuit. It has never kept up with the ice use of just my wife and me. I would not buy it again.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great ref.

Tony 2121 4/11/2019

Samsung is a great company.we bought this ref.last summer and had some problems with the ice maker & the wireing in the door,the service people had to come to our house 3 times& Samsung said because we had 3 service calls in the first year,they replaced the unit with a new one a few weeks ago. You can't beat that a great company
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value